Returns & Exchanges
At WeddingVeil.com, we want you to be perfectly satisfied with your bridal ensemble; therefore, we offer a 30-day return window for all unworn and unaltered accessories. Please ensure items remain in their original packaging with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our Returns Center to enter your order number and email address to start the process.
- 2.Package Your Item
Place the veil or accessory back in its original protective box and shipping mailer, ensuring all original documentation is included.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the item for any signs of wear, we will issue a refund to your original payment method within 5-7 business days.